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Every business and team leader should pay attention to what McKinsey’s Global Managing Partner just said to HBR. Here are the five key takeaways…
TLDR: Pure advisory is dead. Outcomes are essential.AI is fundamental, but not everything. McKinsey are trying to pivot a 100-year old firm, because they’ve realised clients are tired of paying for theory and slides. I see the same client frustrations with all the big consulting firms. Here are the 5 key insights I took from…
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“AI may simply not advance anywhere near as fast as I imagine.”
A telling line in this 20k word essay by Dario Amodei, CEO of Anthropic. Technology hype of has us obsessing on the future – is it doom or gloom? But the reality is often far from that. It’s just hard to cut through all the noise. Amodei’s essay ‘The Adolescence of Technology’ is brilliant, albeit…
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Ever wondered exactly why an algorithm targets you? Instagram just launched a button to tell you… Here is how to find it (and why it matters)
If you go to your Reels on Instagram, you’ll see an icon top right corner. Click it and you’ll get an insight into the algorithm that defines what you see. You can also edit topics, and add new ones in for the year ahead. Mines heavily influenced by speciality baking, Scottish eats and artisanal loaves…
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Most strategies don’t fail on ambition. They fail in execution.
Technology closes the gap. I was recently reading a great book called “No Bullsh*t Strategy” by Alex Smith. It contained a brilliant framework on this topic, but it was missing a technology layer. In this day and age, technology is absolutely fundamental to translating strategy into reality. “Every company is a tech company” is a…
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The US is using AI to create jobs. The UK? It feels like we are using it as a convenient excuse to remove them.
This Guardian report cites that UK businesses are seeing a 11.5% productivity gain from AI, but an 8% loss in jobs. Meanwhile the US is seeing similar gains AND job creation. UK confidence has been low and companies have been cutting jobs to find cost efficiency, over and above increased productivity and gains. It’s a…
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Week 2209: The 𝖥̶𝗋̶𝗂̶𝖽̶𝖺̶𝗒̶ Sunday Takeaway 🥡 is served…
Better late that never?! It’s been a busy week, which is why my Friday takeaway slipped through the net and landed on a Sunday morning. Which is my main reflection from the week as a result. Here is the view from my desk this week. It looks relatively calm, but in reality, I spent most of…
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Agentic commerce is here… and it comes at a price. 4% to be precise.
OpenAI has announced a 4% transaction fee for Shopify merchants using ChatGPT Checkout. On a $81.47 purchase (as per the screenshot) that means over $5 in transaction fees alone: OpenAI (4%): ~$3.26Shopify (~2.4%): ~$1.96Total: $5.22 That’s without all the other costs, such as taxes, packing, shipping, cost of goods sold (COGS), admin and marketing… And…
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My business partner and I had to go for a walk last week.
My business partner (Ed) and I had to go for a walk last week. Not because there was a crisis, or we had to write a 5 year plan, or we had to go somewhere. But because we’ve been building a business for 16 years, and sometimes, you just need to be two mates on…
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Less than 2% of companies have operationalised AI
This chart from the World Economic Forum Davos 2026 reveals that less than 2% of companies have actually operationalised AI. Organisations seem to be getting stuck in the messy gap between strategic intent and real-world commercial activity. It’s a really common problem with any emerging technology. If we are going to make the most of…
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Now your computer can complete tasks for you! Anthropic launches Claude Cowork and it’s impressive.
For the past couple of years, having Gen AI has been an incredible tool to aid research and writing. But agentic browsers, such as ChatGPT Atlas and Perplexity Comet, have had limited use. Anthropic has now launched Claude Cowork. It’s designed to do much more: working on your computer, accessing information, apps/programs (e.g. Chrome, Outlook),…