Last week I had a fireside chat with Forbes Low at the Kingston Chamber of Commerce.
Here’s the six questions and short version of what we covered.
- What does being a neurodivergent champion mean?
Supporting anyone disadvantaged by being neurodivergent to achieve all they can, and helping companies attract neurodivergent people, because every company benefits from a wide range of people. Being dyslexic and struggling at school, it’s very close to my heart. And with where technology is going, I think the world needs neurodivergent people more than ever.
- Why do so many of my posts show me outside?
There’s plenty of science on why it’s good for you, from morning light to being among trees. But for me it’s mostly about changing my context to change my thinking. It breaks me out of autopilot System 1 thinking into System 2, and breaks those spirals. It’s about seeing things differently.
- One co-founder trait you didn’t learn from a book?
The worst business advice I was ever given was “don’t mix business and pleasure”. Everything works better when you get to know people for who they really are, whether that’s your team, suppliers or clients.
- What is the Confidence Gap?
People get stuck in indecision in a busier, messier world. The Confidence Gap is the space between interest and intent, and action. At 7DOTS close it with Science (11 psychological attributes based on human behaviour), Signals (customer data showing what someone’s looking for) and Systems (intelligent systems that move a customer forward). Do it in a calibrated way and you earn long-term loyalty.
- Does AI need more governance?
Yes, absolutely. Just look at what personal agents have been doing with data scraping, and the attacks and false information campaigns run by agents. But it’s going to be very hard to achieve, as America’s lighter touch looks to be fuelling more growth than Europe’s. Tricky balance.
- Why Kingston Giving?
I talked from the heart on this one. It’s about turning local generosity into local impact, because we all want fewer people struggling in the area we live in. With our grants programmes launching, I’m really excited about what’s ahead, and we need the support of local people and organisations to do it.
Thanks to Forbes and the Chamber for having me.
First published on LinkedIn.


